Data Protection

General

We, AISAWAn Boutique Spa GmbH, collect, process and use your personal data only upon your prior consent, as part of the fulfillment of the contract or for purposes agreed or if there is another legal basis in accordance with the General Data Protection Regulation (GDPR) and in each case in compliance with the applicable data protection and civil law provisions. Only those personal data is collected which is necessary for the performance and processing of your order, for the contact via the contact form as well as for identifying and combating fraud and other illegal activities or which you voluntarily provided to us.

Personal data means any data that contain details of personal or material circumstances. This includes the following personal data processed by us: full name, IP-address, social media data, address, e-mail address, telephone number, date of birth, age, gender, payment information (bank details, credit card details, etc).

Your personal data is protected by appropriate organizational and technical measures. These precautions relate in particular to protection against unauthorized, unlawful or accidental access, processing, loss, use and manipulation (eg firewalls, data encryption, physical access restrictions for our data centers and data access authorization controls, etc.). Notwithstanding the efforts to maintain a consistently high level of due diligence, it cannot be ruled out entirely that information you share with us over the Internet will be retrieved and used by third parties. Please note that we therefore accept no liability whatsoever for the disclosure of information due to non-caused errors in data transmission and/or unauthorized access by third parties (eg hacking on e-mail account or telephone, interception of faxes).

We will not store data for longer than it is necessary to fulfil our contractual or legal obligations and to avert or enforce any possible claim or liability.

Google Analytics

We use Google Analytics, a web analytics service operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA (Google). Google Analytics uses methods that allow us to analyse how you use the websites, such as "cookies", which are text files that are stored on your computer. The generated information about your use of the websites is usually transmitted to a Google server in the USA and stored there. By activating the IP-anonymisation on the websites, the IP-address is shortened before being transmitted within the European Union or European Economic Area. The full IP-address will rarely be sent to a Google server in the US and shortened there. On behalf of us, Google will use this information to evaluate your use of the websites, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The anonymized IP-address submitted by your browser via Google Analytics will not be merged with any other data provided by Google.

You may prevent the processing of the data generated by the cookie and related to your use of the websites (including your IP-address) and the processing of such data by Google by downloading and installing the browser plugin available under https://tools.google.com/dlpage/gaoptout?hl=en. We inform you, however, that in such case you may not be able to entirely use all functions of our websites. For more information about Google's data processing, how to adjust and opt out, please visit Google's websites under https://policies.google.com/privacy/partners?hl=en ("How Google uses data when you use our partners' sites or apps"), https://policies.google.com/technologies/ads?hl=en ("Advertising"), https://adssettings.google.com ("Managing information processed by Google to show you advertising").

Cookies

Our website uses "cookies" to make our offer more user-friendly, effective and secure. A "cookie" is a small text file that we transmit via our web server to the cookie file of the browser installed on the hard disk of your computer. This will allow our website to recognize you as a user when connecting between our web server and your browser. Cookies help us to determine the frequency of use and the number of users of our websites. The content of the cookies we use is limited to an identification number that no longer allows any personal reference to the user. The main purpose of a cookie is to recognize visitors of the site.

Two types of cookies are used on our website: Session Cookies, which are temporary and remain in the cookie file of your browser until you leave our website. They are automatically deleted after the end of your visit. Secondly, Persistent Cookies: For better usability, cookies are stored on your end device and allow us to recognize your browser on your next visit.

You can change the settings of your browser so that you are informed about the setting of cookies, accept cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of our website.


Information


According to the GDPR you are entitled to receive full information about your personal data processed and stored with us, free of charge. You are also entitled to claim rectification, correction or deletion of your personal data. Please contact us in such cases under gutscheine@aisawanspa.at.


etracker
The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject tothe strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with theePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.


Further information on data protection with etracker can be found here.